CUCM & Phoenix Audio Integration
CUCM SETUP
STEP 1 - CM Settings
Go to Cisco Unified Serviceability
- Select the Server (Make a note of the IP address as it will be needed for the Spider Setup)
- Under CM Settings Select "Cisco Call Manager" and "Cisco Tftp".
- Click "Save" on the top left hand corner.
STEP 2 - CREATE AN END USER
Go to CUCM Administration
- From the Drop down menus select "User Management/End User"
Next page click “ADD USER” button, on the upper left side
**** Status should be ready ****
User ID = | johndoe |
Last Name = | johndoe |
Password = | password |
Confirm Password = | password |
PIN = | password |
Confirm PIN = | password |
Digest Credentials = | password |
Confirm Digest Credentials= Note: We advised using the same password in order to avoid registration issues. |
password |
- Click SAVE,
- CUCM will respond with a “new page” --- all passwords should be encrypted
- “Name dialing” has been auto populated and it should match the User ID.
- Click "Save" on the top left hand corner.
STEP 3 - ADD A PHONE
Go to CUCM Administration
- From the Drop down menus select "Device/Phone"
On the following Screen Select
· Third Party SIP Device (Basic)
· Click NEXT
In the following screen Enter or Select the Information below:
MAC Address | Phoenix Audio Device MAC Address |
Phone Button Template = | Third-Party SIP Device (basic) |
Common Phone profile = | Standard Common Phone Profile |
Owner User ID = User ID | User ID |
Device Security Profile = | Third-Party SIP device Basic – Standard SIP Non-S |
SIP Profile = | Standard SIP Profile |
Digest User = | Select the profile (user ID) |
Click SAVE and then APPLY on the next screen |
The system returns the following page:
Now click on the LINE (hyperlink 1/3 down top-left of page)
New page will show up:
· Enter the Extension number
· Click SAVE “associate device”
· Click “Apply Config” (from new menu choices)
· New window opens Click “OK”
· Click SAVE
Phoenix Audio SIP Audio Device Setup
Boot-up your Device
- Connect the Phoenix Audio SIP device to your phone network.
- The unit will automatically search for an IP address and in some cases display the obtained IP.
Finding an IP address
Spider MT505:
Click on the "settings" menu button followed by the number "0".
Stingray MT700:
Click on the "Enter" menu button and navigate to Information/IP Address.
Condor MT600:
Use the following app to search for devices in your network:
Phoenix SIP Dialer - Type the assigned IP address using your preferred browser on a computer or mobile device within the same network.
- When prompted, type admin as the username and 1234 as the password.
Click on “Configuration”
- Click on Quick Configuration
- Use SIP Proxy IP and port for Registration = Enable
- User ID: Directory Number Assigned in CUCM
- Authentication User Name: = johndoe (End User, meaning User ID on CUCM)
- Authentication Password: = password (Digest Credentials password)
Click Voice Over IP
- Gateway Name: = Enter the CUCM IP address
- Proxy IP Address or Host Name: = Enter the CUCM IP address
All other settings should remain at factory default.
Phoenix Audio Technical Support
www.phnxaudio.com | 16 Goodyear Suite 120 | Irvine, CA 92618 | 818.937.4779 | support@phnxaudio.com
Phoenix Audio Technologies is a leader and innovator of audio communication solutions for Audio Conferencing, Voice Over IP (VOIP), PSTN networks, Web Conferencing, Distance Learning, and Videoconferencing applications.
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