CUCM & Phoenix Audio Integration
CUCM SETUP
STEP 1 - CM Settings
Go to Cisco Unified Serviceability
- Select the Server (Make a note of the IP address as it will be needed for the Spider Setup)
- Under CM Settings Select "Cisco Call Manager" and "Cisco Tftp".
- Click "Save" on the top left hand corner.
STEP 2 - CREATE AN END USER
Go to CUCM Administration
- From the Drop down menus select "User Management/End User"
Next page click “ADD USER” button, on the upper left side
**** Status should be ready ****
| User ID = | johndoe |
| Last Name = | johndoe |
| Password = | password |
| Confirm Password = | password |
| PIN = | password |
| Confirm PIN = | password |
| Digest Credentials = | password |
| Confirm Digest Credentials= Note: We advised using the same password in order to avoid registration issues. |
password |
- Click SAVE,
- CUCM will respond with a “new page” --- all passwords should be encrypted
- “Name dialing” has been auto populated and it should match the User ID.
- Click "Save" on the top left hand corner.
STEP 3 - ADD A PHONE
Go to CUCM Administration
- From the Drop down menus select "Device/Phone"
On the following Screen Select
· Third Party SIP Device (Basic)
· Click NEXT
In the following screen Enter or Select the Information below:
| MAC Address | Phoenix Audio Device MAC Address |
| Phone Button Template = | Third-Party SIP Device (basic) |
| Common Phone profile = | Standard Common Phone Profile |
| Owner User ID = User ID | User ID |
| Device Security Profile = | Third-Party SIP device Basic – Standard SIP Non-S |
| SIP Profile = | Standard SIP Profile |
| Digest User = | Select the profile (user ID) |
| Click SAVE and then APPLY on the next screen |
The system returns the following page:
Now click on the LINE (hyperlink 1/3 down top-left of page)
New page will show up:
· Enter the Extension number
· Click SAVE “associate device”
· Click “Apply Config” (from new menu choices)
· New window opens Click “OK”
· Click SAVE
Phoenix Audio SIP Audio Device Setup
Boot-up your Device
- Wait for it to acquire an IP address
Spider MT505
- Select the Settings Icon, scroll down to "7-Information” in order to obtain MAC and IP information
Quattro MT305
- Select the FN key on the Dialer followed by the number 7 key in order to obtain IP information (MAC address will be available on the GUI Interface under "LAN Settings").
To access the GUI portal, your computer must be located on the same LAN as the Spider
Go to any web browser and enter the IP address (example: 192.168.1.10)
- Press Enter and a Username/Password prompt will appear
- Username: admin
- Password: 1234
- Select Log In
Click on “Configuration”
- Click on Quick Configuration
- Use SIP Proxy IP and port for Registration = Enable
- User ID: Directory Number Assigned in CUCM
- Authentication User Name: = johndoe (End User, meaning User ID on CUCM)
- Authentication Password: = password (Digest Credentials password)
Click Voice Over IP
- Gateway Name: = Enter the CUCM IP address
- Proxy IP Address or Host Name: = Enter the CUCM IP address
All other settings should remain at factory default.
Phoenix Audio Technical Support
www.phnxaudio.com | 16 Goodyear Suite 120 | Irvine, CA 92618 | 818.937.4779 | support@phnxaudio.com
Phoenix Audio Technologies is a leader and innovator of audio communication solutions for Audio Conferencing, Voice Over IP (VOIP), PSTN networks, Web Conferencing, Distance Learning, and Videoconferencing applications.
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